Managed Services

When you sit down to your computer, send an email, use a printer, start a conference call, or anything else that requires Information Technology, you expect it to work as promised.

Time is money; productivity and efficiency are valuable. When technology stops working unexpectedly, the frustration is palpable… but that won’t happen if you’re using Managed Services from Essential Information Technologies.

What is Managed Services?

Traditionally, IT maintenance and fix processes were performed only when a system suddenly ceased to work.

This model focuses on reacting to problems after they have already occurred—hence, the “break-fix” methodology.

The flip side to this coin is the managed services approach to IT, which allows companies to take preventative measures to ensure smooth operations of all their facilities – without waiting for something to crash.

Managed Services is also sometimes mistaken for a fixed-rate version of the break-fix model, but it is more than just a different billing arrangement for IT services.

Customers often enjoy a flat-rate billing model because expenses are fixed and cashflow is consistent and predicable, but that’s a small piece of a much bigger picture.

One of the key differentiators is prevention and protection, which inherently does not exist in a break-fix model.

How does Managed Services work?

Essential Information Technologies will create a worry-free IT environment by proactively addressing potential issues before they become a problem.

With Essential Information Technologies, you can rest easy knowing that the only thing you’ll hear about IT issues is that they’ve already been fixed.

Why choose Essential Information Technologies for your Managed Services?

Because you get…

  • Worry Free IT – Improved network security and protection from viruses & malware, data backup, disaster recovery. Worry free IT lets you focus on your core business.
  • Increased Productivity – 24/7 network monitoring allows us to jump in & fix any potential problem on your network resulting in cost saving & less down time.
  • High levels of up-time for your critical business applications including email.
  • End-user-support – Call our help-desk and work with our IT experts. Our local presence gives you rapid response times for on-site support.

Our Services

Diligent, Detailed Service

Customized IT strategy, installation, and maintenance program for your company that evolves along with your business.

24/7/365 Observation

Always vigilant with IT observation and management, investigating any potential red flags and responding immediately to warnings and alerts.

Fast Response Times

Sit back and relax. Our IT Support team will proactively monitor, respond, and resolve any problems before they’ve disrupted work productivity.

Highly Skilled Professionals

Up to 20 years in the industry and a dedication to excellence has led to unmatched expertise and exceptional client service.

Ready to experience first-hand the benefits of Managed Services with Essential Information Technologies? Request a free consultation!